Hi there my beautiful lovelies! Hope you all are doing well. I want to start by requesting you to please subscribe to my YouTube Channel, and like my videos. I hope you all are ding doing well and staying safe. With the advancement in technology, brick and mortar stores are becoming obsolete. I for one, is a big fan of the community brick and mortar stores, but I do have to confess, lately, I have been focusing a lot on online shopping, from buying day-to-day items to fashion items, and even restaurant delivery and grocery services.
One such online grocery service is the Target Same Day Delivery With Shipt. In 2017, target bought the leading tech company on same day delivery service, known as Shipt for a whooping $550 millions cash. What this new service does is you go online to the Target.com website and order items from the same day delivery items. Once you place your order, one of Shipt’s 20,000 shopper will go to the store and pick up the items for you and deliver it to your doorstep. What an amazing concept right? The past few months of the COVID-19 pandemic alone, Target saw a whopping 300% increase in the use of their shipt service.
I for one wanted to see what the hype was about. Since the beginning the pandemic, we all are taking extra precaution to keep us and our loved ones safe. I myself have taken so many steps to keep my vulnerable loved ones safe. Beside frequent hand-washing, social distancing, wearing masks and gloves. I have also started doing a lot of the shopping online. Whether ordering delivery from my local restaurants through various apps. i have also taken steps to buy grocery items online. Today, I will talk about one such service, known as the Target Same Day Delivery With Shipt.
I decided to try the Target Same Day Delivery service because I wanted to use up my Target gift card. I have used online grocery service before, including Amazon and Instacart (reviews to follow soon), and wanted to see for myself, which is the best service for me.
I went to the target website, and chose the items I needed from the Same Day Delivery section around 12:54 in the afternoon. At around 1:59 pm, I received a text from the shopper introducing himself. Around 2:06 pm, I received another text that the shopper has finished shopping and is on his way.
Around 2:54 pm, I received a text that my ordered was delivered and I should take my food inside immediately, I open the door and nothing. I text the shopper did not hear back. I decided to call the Target customer service to get some answers. What happened next, I will never forget. After waiting a long time and back and forth between menus and options, I was finally transferred to the customer service agent. Once, I tried to explain what has happened, I was put on hold for over 30 minutes. However, after patiently waiting the line was transferred back to the main menu. As I went through all the options again to reach the customer service representative, I get disconnected this time after over 30 minutes. With frustration and anger, I text shopper asking about his whereabouts. I finally receive a text back from the shopper around 3:52 pm, saying that he’s on his way. I wait over more minutes and around after 4:30 pm, the shopper finally drops of the items. He was kind enough to apologize for the delay and explained that he had a difficult experience with the previous order.
When I quickly glimpsed through the items, I saw that I have received all of the items. I asked the shopper and he mentioned that he did not find all the item. I go online and see that under order details, it still says that I received those items even though I didn’t. At this point after being beyond frustrated and annoyed I put a reminder on my phone to report issues to the order today.
My dear beautiful lovelies, I have to admit that I am an avid online shopper, but in my years of online shopping, I have never experienced just horrible experience with an online order service. The customer service was horrible at best and very frustrating. I am glad that I have tried this service, because now I know that will never use this service again. Overall, I will give the Target Same Day Delivery with Shipt a 0 star and would not recommend it to anyone. As I have mentioned before, I am trying to add meaningful posts that are true to me and my own opinions. My goal is that you help you make informed decision.
I would love to hear about your experience with the Target Same Day Delivery Service. Have you had a similar or different experience? What same day delivery service would you recommend. Please comment below. Your feedback will help me get better.
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